Daniel Lalawng is a dedicated IT specialist skilled in cloud computing technologies, recognized for academic excellence, exceptional customer service, and a proactive approach to professional growth and collaboration.
He is currently seeking full-time remote-only positions.
Cloud computing platforms: AWS, Azure
IT security policies and procedures
System & Network administration and troubleshooting
Help desk support and supervision
Active Directory and BMC Remedy Ticketing System
Microsoft Office 365, Windows OS
AWS (EC2, S3, RDS, VPC, CloudWatch, IAM, etc)
Exceptional customer service and communication skills
Training and mentoring expertise
Attention to detail and dedication
Effective problem-solving abilities
Ability to work under tight deadlines and meet objectives
Strong teamwork and collaboration skills
Daniel’s Certifications
B.S. Computer Networks & Cybersecurity
2021
A.S. Information Systems
2019
Doctor of Information Technology (DIT)
2022 – Present
M.S. Cloud Computing Architecture
2022
CompTIA Security+
Renews 2025
CompTIA A+
Renews 2025
Career Highlights:
Managed a database of over 650 computers, specifically for technical orders critical to enabling Air Force missions by ensuring aircraft can fly and operations remain uninterrupted.
Successfully trained and mentored six new employees to achieve full qualification within six months, effectively reducing training time by 50%.
Conducted over 50 IT safety and security briefings, contributing to a record of zero workplace IT security incidents and supporting uninterrupted operations.
Engineered and meticulously maintained an audit trail for 16,000 equipment assets, fortifying security measures to safeguard $1.7M in federal military assets and ensuring unwavering operational readiness for mission-critical objectives.
